Scheduling Assistant

Visiting Angels - Canton • Canton, OH

2d • $18

About The Position

Are you a puzzle-solver with a passion for helping the aging community? Visiting Angels is looking for a high-energy, detail-oriented Scheduling Assistant to be the bridge between our amazing caregivers and the families who rely on them.

In this role, you aren’t just moving shifts around; you are ensuring that seniors receive consistent, high-quality care by matching them with the right caregivers at the right time.

Requirements

• 1–2 years in scheduling, administrative support, or customer service preferred (Home Care experience is a huge plus!).
• A commitment to being a steady presence for our staff and the families we serve.
• Exceptional phone etiquette and the ability to communicate clearly via text and email.
• Ability to handle complex logistics and think on your feet in a fast-paced environment.

Nice To Haves

• Home Care experience

Responsibilities

• Manage daily and weekly schedules for our team of caregivers, ensuring all client shifts are filled.
• Act as the primary point of contact for caregivers regarding their schedules, call-outs, and availability.
• Communicate schedule changes to clients and their families with empathy and professionalism.
• Quickly address last-minute cancellations by finding suitable replacements to ensure no lapse in care.
• Match caregivers to clients based on skills, personality, and specific care requirements.
• Maintain accurate records in our scheduling software to ensure seamless payroll and billing processes

Benefits

• Meaningful Work: You’ll see the direct impact of your work on the lives of seniors in our community.
• The Vibe: A supportive office culture where we celebrate wins and tackle challenges as a team.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees