Scheduling Assistant, Mobile Clinics Division

PETA • Norfolk, VA

3d

About The Position

Position Objectives:
To promote the humane care and treatment of animals and to provide support to the mobile clinics division scheduler

Term of Employment:
Scheduled for 20 Hours per week

Requirements

• High school diploma
• Ability to stay on task and work remotely
• Proven exceptional customer service skills
• Proven ability to handle confidential information
• Demonstrated ability to deal with a variety of people in a professional manner
• Excellent organizational skills and attention to detail
• Willingness and ability to maintain a flexible work schedule
• Commitment to the objectives of the organization

Responsibilities

• Log online appointment requests into scheduling spreadsheets
• Log daily calls into the scheduling spreadsheet
• Schedule appointments according to clinic scheduling guidelines
• Refer calls related to post-surgical patient care to the veterinary staff on a timely basis
• Promote the humane care and treatment of animals
• Advise guardians of proper vaccination schedules and care of animals
• Complete reminders for upcoming clinic appointments
• Enter follow-up responses into Clinic HQ
• Coordinate with other departments on the transportation of animals to and from spay and neuter appointments
• Return the calls of guardians in a timely manner
• Perform scheduling duties in the absence of the primary scheduler
• Perform income checks and adjust pricing based on those checks
• Perform any duties assigned by the primary scheduler

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees