Scheduling Assistant

New Perspective•Lake Elmo, MN

1d•$19 - $21

About The Position

The Scheduling Assistant is a Caregiver/Med Passer who is also responsible for arranging staff coverage for the care team department based on established guidelines under the direction of the Care Team Manager. The Scheduling Assistant records absences in scheduling software and secures replacements as needed. The Scheduling Assistant must have excellent organization, problem solving, and customer service skills.

Requirements

High school diploma or work equivalent required.
Caregiver Med Passer experience.
Experience in a healthcare environment.
Strong organizational skills and the ability to work independently and adapt to changing situations as daily labor management changes.
Ability to organize and maintain accurate electronic and paper filing systems.
Knowledge of personal computers and related applications.
Ability to identify and efficiently solve problems in a timely manner.
Must be reliable, dependable and display a professional disposition.
Excellent interpersonal and customer service skills required.
Ability to understand written and oral instructions.
Ability to communicate clearly and maintain effective working relationships with team members and managers.
Ability to be flexible, patient, and attentive to details.
Ability to maintain confidential information.

Nice To Haves

Staff scheduling or similar experience a plus.

Responsibilities

Maintains schedule for care team department ensuring vacant shifts are filled to meet staffing requirements.
Supports and maintains effective and positive communication and working relations with team members and managers.
Communicates clearly and effectively over the phone, in person, and in writing with caregivers and members of the management team.
Manages recordkeeping to ensure staffing in accordance with established standards that includes management of call offs and replacements, and attendance.
Maintain records related to time off requests, approvals and denials, tardiness, and missed punches in accordance with established procedures.
Daily correction of missed caregiver punches/tracking of missed lunches/breaks.
Provides care to residents or passes medication per the direction of the Care Team Manager/ALM/BHM or Executive Director.
Must be available to be on-call at least every other weekend to take call-offs including after regular business hours.
If unable to fill a shift, responsibility includes covering the shift themselves in the community.