Scheduling Assistant II

360 Behavioral Health•Fresno, CA

22h•$20 - $23

About The Position

Are you an experienced scheduler ready to take your skills to the next level? As a Scheduling Assistant at 360 Behavioral Health, you’ll play a key role in maximizing client service delivery while supporting our administrative and clinical teams. Use your scheduling experience to manage staff and client schedules, optimize service utilization, and help the office run efficiently. This role is perfect for professionals looking to grow their scheduling expertise in a meaningful, fast-paced environment. At 360 Behavioral Health, this role is more than scheduling—it’s an opportunity to expand your expertise, streamline office operations, and make a meaningful impact on clients and staff. If you’re ready to leverage your scheduling experience and grow your career, we want to meet you!

Requirements

High school diploma or GED required
Minimum 2 years administrative experience
Minimum 6 months scheduling experience
Strong organizational, multitasking, and communication skills
Customer-service oriented with excellent phone and interpersonal skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to work in a high-paced, performance-based environment

Responsibilities

Maintain service utilization above 90% and track permanent schedules for assigned clients
Monitor client service hours, staff availability, and address cancellations promptly
Coordinate make-up sessions, reschedules, and additional service time as needed
Maintain staffing logs and support recruiting efforts, including interviews and onboarding
Track new hire training and coordinate Day 1 schedules
Triage staff and client concerns and provide timely resolution
Ensure compliance with policies, HIPAA, and scheduling regulations
Support administrative and scheduling department operations, including audits and reporting