Scheduling and Support Manager

Traveling with Mchaila•Louisville, KY

1d•Remote

About The Position

We're looking for a detail-oriented and proactive Scheduling & Support Manager to help coordinate day-to-day operations, manage schedules, and ensure processes run smoothly from start to finish. This fully remote role is ideal for someone who thrives in structured workflows, enjoys keeping tasks organized, and excels at supporting both clients and internal teams. In this role, you'll use established systems, tools, and training to assist with scheduling, client requests, and workflow coordination. You'll work independently to track timelines, maintain accurate records, and ensure tasks are completed efficiently while delivering a professional, high-quality experience.

Requirements

Strong organizational and communication skills
Ability to manage multiple tasks and prioritize effectively
Experience in scheduling, administrative coordination, workflow management, or customer support (preferred, not required)
Comfortable working independently in a remote environment
Detail-focused, dependable, and tech-savvy
Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Nice To Haves

Experience in scheduling, administrative coordination, workflow management, or customer support (preferred, not required)

Responsibilities

Coordinate appointments, timelines, and key deadlines
Monitor workflow progress to ensure tasks are completed accurately and on time
Communicate with clients and team members to gather and confirm details
Track updates, monitor outstanding items, and follow up as needed
Maintain organized digital records and documentation
Identify opportunities to improve workflow efficiency and maintain smooth operations