Scheduling and Logistics Specialist - Indianapolis, IN

OPENLANE • Carmel, IN

11d

About The Position

At OPENLANE we make wholesale easy so our customers can be more successful. We are seeking a Scheduling and Logistics Specialist with experience in utilizing routing software and optimizing operational efficiency. You will be part of the Operations team responsible for establishing daily Inspector schedules and ensuring exceptional customer service. In this role, you will be involved in leveraging software and business intelligence tools to maximize operational efficiency. Additionally, you will need to effectively manage your workload and prioritize tasks in a fast-paced environment. The ideal candidate will have 3+ years of experience in logistics and a proven track record in utilizing tools and technologies.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• 2+ years of experience in routing and logistics.
• Experience with Google suite products.
• Comfortability with technology and working in a remote environment.
• Excellent written, oral, and presentation skills.

Nice To Haves

• Experience in the automotive industry.
• Geographical knowledge of the given routing area/territory.

Responsibilities

• Compile and interpret analytical data, making independent decisions on workload and resource allocation.
• Collaborate with management to determine business needs and system requirements.
• Plan, direct, and manage routing activities within specified constraints (time, cost, resources, and quality) in coordination with management.
• Use route optimization software in collaboration with the Dispatch team to optimize routes, implement efficiencies, and communicate changes to Managers and Inspectors.
• Apply problem-solving and critical thinking skills when making decisions that impact the entire company.
• Conduct periodic reviews of Data Management and route structure, performing optimization efforts as necessary.
• Resolve complaints in a friendly and courteous manner, escalating serious complaints or incidents when necessary.

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level