Scheduling and Billing Assistant

Franklin Park Conservatory•Columbus, OH

1d•$19

About The Position

Franklin Park Conservatory and Botanical Gardens offers world-class horticulture, art & nature-based exhibitions and educational programs. The 13-acre indoor and outdoor facilitysituated two miles from downtown Columbusfeatures glasshouses including the historic John F. Wolfe Palm House; botanical gardens including the Scotts Miracle-Gro Foundation Childrens Garden and Scotts Miracle Gro-Foundation Community Garden Campus; and event venues. The Conservatory is home to the largest collection of Chihuly glass in a botanical garden and Light Raiment II by internationally renowned artist James Turrell. Committed to the community, the Conservatory strives to provide an accessible and welcoming experience to all. MISSION As a premier botanical garden destination, we connect people to nature and create life enhancing experiences. VISION Envision a world that celebrates nature as essential to the human experience. JOB SUMMARY The Scheduling and Billing Assistant is primarily responsible for managing the registration of school field trips and handling the associated administrative tasks, including processing payments and assisting with accounting duties to ensure timely and accurate payment processing. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with both school representatives and internal teams. The ideal applicant is organized, adept at navigating software and possesses a keen interest in providing excellent customer service to schools and other student organizations. The applicant must enjoy working collaboratively in a close-knit team environment and assisting members of the Community Outreach and Education department where needed. Additional Information: This is a full-time, non-exempt position. This position is eligible for the Conservatory's benefit package offered to full-time employees, which includes medical, dental and vision insurance, company paid Life/AD&D/Short-Term and Long-Term Disability insurance, participation in the Ohio Public Employees Retirement Program (OPERS), optional 457(b) Deferred Compensation plan, generous Paid Time Off (PTO), and complimentary membership to the Conservatory. Compensation: $19/hour

Requirements

High School Diploma/GED required.
Administrative work experience is required with a basic understanding of accounting processes.
Ability to learn and navigate multiple software platforms (Event Manager, Volgistics and Tessitura) and enter data with high degree of accuracy.
Proficient with Google Suite (Docs, Sheets, Slides, etc.).
Proficient in teleconferencing software programs (Zoom).
Possesses a professional demeanor and highly developed interpersonal skills.
Ability to maintain accurate records, databases, and documents, and to meet deadlines and stay on an exact schedule of events.
Ability to occasionally assist with educational programming.
Ability to pass a background check and fingerprinting.
Ability to work a flexible schedule (weekends, evenings, and holiday sometimes required).

Nice To Haves

An Associates or Undergraduate Degree in a related field is a bonus.
1-3 years experience working in an educational and/or recreational setting is desirable.

Responsibilities

Schedules and registers schools for field trip programs and off-site programs.
Assists with the logistics for school programs on-site (greeting busses, coordinating with other departments, communicating with education staff).
Handles basic school program accounting tasks including: issuing invoices, following up on outstanding payments, ensuring all payments are recorded correctly, assisting in reconciling accounts, resolving payment discrepancies, and preparing financial reports related to school program payments.
Interacts with school personnel and other organizations to ensure a successful experience for students and teachers (calling teachers to resolve scheduling conflicts, answering phone inquiries, responding to voicemails, etc.)
Tracks expenses, participation, statistics and trends related to all programming as applicable.
Occasionally assists with the delivery of educational programming as assigned for Pre-K through grade 12.
Performs other duties as assigned.