Scheduler
TEKsystems•Ann Arbor, MI
•$18 - $20•Hybrid
About The Position
The right candidate will have strong over the phone support experience, as they will be making many calls each day and talking with a lot of different end users. They should also have experience with data entry and strong organizational skills which will be critical to ensure everything gets scheduled correctly in order to meet these timelines.
Requirements
- Project coordination
- Project scheduling
- customer service
- phone etiquette
- phone communication
- over the phone support experience
- data entry experience
- strong organizational skills
Responsibilities
- filling out a form with the contact information for their in-store contact
- reaching out to those people and coordinating a time to complete their network upgrade, being cognizant of all other upgrades being scheduled, time zones, store hours, etc.
- competing confirmation calls and validation calls of successful upgrades after the fact.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
