Scheduler - Flower Hickman Cancer Center - Radiation Oncology

ProMedica • Sylvania, AL

3d • Onsite

About The Position

ACCOUNTABILITIES All duties listed below are essential unless noted otherwise Greet all incoming patients, register, and check patient into the Cancer Center using EMR. Verifies patients’ demographic information, copies, and updates insurance card, and completes any registration details in the EMR needed to schedule the patient in the Cancer Center. Schedule or reschedule patient appointments as directed by physician orders and testing guidelines, observe for scheduling conflicts. Promptly assist physician in obtaining patient information. Effectively communicates physician special needs. Answers incoming department calls in a professional timely manner, directs calls appropriately, takes complete and accurate phone messages for incomplete incoming calls and documents and routes phone messages in the EMR to appropriate persons when required. Process requests for medical records, transfers, insurance inquiries using appropriate authorizations. Ensures current information is available and updated into the EMR prior to the next clinical visit. Coordinate off site chart storage and chart retrieval fi applicable to Cancer Center. Ensure staff work areas are clean, orderly, and appropriately stocked. Help maintain Joint Commission standards and readiness within the department at all times. Work Hours & Expectations This is a per diem position designed to provide flexible coverage for departmental needs, including call-offs, leaves of absence, vacations, and other staffing gaps. Candidates must have availability to pick up shifts Monday–Friday between 8:00 a.m. and 4:30 p.m., with hours varying based on operational needs.

Requirements

• Education: High School Diploma
• Skills: Must be able to input & retrieve data from a computer, occasionally move/lift/carry lightweight objects, move about the hospital and between workstations with prolonged periods of standing/sitting, understand directions, communicate, and respond to inquiries, have effective interpersonal skills.
• Years of Experience: N/A
• License: N/A
• Certification: N/A

Nice To Haves

• Education: High School Diploma
• Skills: Previous medical terminology course, prior training, or experience in basic office skills.
• Years of Experience: 1 year with EMR and scheduling experience
• License: N/A
• Certification: N/A

Responsibilities

• Greet all incoming patients, register, and check patient into the Cancer Center using EMR.
• Verifies patients’ demographic information, copies, and updates insurance card, and completes any registration details in the EMR needed to schedule the patient in the Cancer Center.
• Schedule or reschedule patient appointments as directed by physician orders and testing guidelines, observe for scheduling conflicts.
• Promptly assist physician in obtaining patient information.
• Effectively communicates physician special needs.
• Answers incoming department calls in a professional timely manner, directs calls appropriately, takes complete and accurate phone messages for incomplete incoming calls and documents and routes phone messages in the EMR to appropriate persons when required.
• Process requests for medical records, transfers, insurance inquiries using appropriate authorizations.
• Ensures current information is available and updated into the EMR prior to the next clinical visit.
• Coordinate off site chart storage and chart retrieval fi applicable to Cancer Center.
• Ensure staff work areas are clean, orderly, and appropriately stocked.
• Help maintain Joint Commission standards and readiness within the department at all times.

Benefits

• We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
• It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees