Scheduler

Lifepoint Health • Sierra Vista, AZ

1d • Onsite

About The Position

Canyon Vista Medical Center, part of Lifepoint Health, is seeking a Scheduler. This role is vital to the mission of making communities healthier by prioritizing employee well-being. As a Scheduler, you will be responsible for scheduling patient testing, procedures, and admissions, obtaining pre-certification/authorization numbers, accurately entering insurance information, and answering incoming phone calls. You will also communicate special instructions and testing requirements to patients or physician office staff, maintain awareness of next-day scheduling reports, obtain physician orders, and ensure consistency between scheduling and admissions modules. Canyon Vista Medical Center is a 106-bed acute care hospital with over 60 years of service, offering a Level III Trauma unit, Center of Excellence for Total Joint Replacement, Level I Nursery, and American College of Radiology Accredited Facility. The hospital is located in Sierra Vista, Arizona, a city known for its temperate climate, affordable housing, low cost of living, and access to healthcare, education, and outdoor activities.

Requirements

• High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education
• Fluent in Spanish
• Computer experience required

Nice To Haves

• Prior scheduling experience in a healthcare environment is strongly preferred
• Medical terminology, billing, and/or collection experience preferred

Responsibilities

• Schedules patient testing, procedures, and admissions
• Obtains pre-certification/authorization numbers and enters them into the scheduling or registration system
• Collects and enters accurate insurance information
• Answers incoming phone calls
• Schedules patients for ancillary, surgical, and medical testing, procedures, and admissions, ensuring patients are not scheduled when personnel are unavailable
• Notifies patients or physician office staff of any out-of-network carriers or issues that may result in reduced benefits
• Communicates special instructions, testing requirements, and any other pertinent information or documents to patients or physician office staff
• Maintains awareness of next-day scheduling reports to ensure registration staff are prepared for arriving patients, appropriate testing is performed, time slots are available, and the necessary staff are scheduled
• Obtains physician orders and required authorization or pre-certification
• Enters outpatient procedures into the Order Entry System
• Ensures consistency between the scheduling module and the admissions module for patients being admitted for services

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs)
• Ongoing learning and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees