Scheduler

Always Best Care Senior Services - Central NJ•Princeton, NJ

13d•$22 - $25•Onsite

About The Position

This position is primary responsibility for staffing and scheduling in-home care services for Always Best Care Central NJ. The Staffing Coordinator matches caregivers with senior clients. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Staffing Coordinator also responds to inquiries from prospective clients.

Requirements

High School Diploma/GED required.
This position requires at least 1+ years of experience in home care staffing or customer service in a home care setting.
Must be a good problem solver and be able to work independently.
Excellent telephone and interpersonal skills.
Must be well-organized and have good attention to detail.
Must be able to work well under pressure.
Computer skills: 1 year (Required)
In home care scheduling: 2 years (Required)
office: 2 years (Required)
Ability to commute/relocate: Princeton, NJ 08550: Reliably commute or planning to relocate before starting work (Required)

Nice To Haves

WellSky experience preferred

Responsibilities

MUST HAVE IN HOME HEALTH CARE SCHEDULING EXPERIENCE
Matches appropriate caregivers to cases based on personality, availability, and skill set.
Make sure that all cases are covered and arranged as needed
Handles/resolves caregiver issues, problems and scheduling changes.
Provides information about services to prospective clients.
Serves as the point of contact for clients, caregivers and case managers
Works closely with Office Manager and/or Owner to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
Regular on-call rotation required.
WellSky experience preferred
Must be able to multitask and work under high level of stress
Lead Generation communications