Scheduler

Lifepoint HealthGallatin, TN
Onsite

About The Position

At Highpoint Regional Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. The Scheduler schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; and answers incoming phone calls.

Requirements

  • High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.
  • Computer experience required

Nice To Haves

  • Prior scheduling experience in a healthcare environment is strongly preferred.
  • Medical terminology, billing, and/or collection experience preferred.

Responsibilities

  • Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
  • Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
  • Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
  • Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
  • Obtains physician's orders and authorization/pre-certification.
  • Enters outpatient procedures in the Order Entry System.
  • Ensures consistency between scheduling module and admissions module, for patients being admitted for services.

Benefits

  • Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
  • Competitive Paid Time Off
  • Employee Assistance Program – mental, physical, and financial wellness assistance
  • Tuition Reimbursement/Assistance for qualified applicants
  • And much more...
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