Scheduler

Lifepoint Health • Georgetown, KY

2d

About The Position

Schedules patient testing, procedures, and admissions; obtains
pre-certification/authorization numbers and enters them into scheduling or
registration systems; ensures accurate insurance information is collected and
recorded; and responds to incoming phone calls. Ensures coordination of services
and effective communication with patients, physicians, and staff to support
efficient patient care delivery.

Requirements

• High school diploma or equivalent required, or a minimum of three years of directly related experience may be substituted in lieu of education.
• Critical thinking skills and decisive judgment with ability to work with minimal supervision
• Ability to work effectively in a stressful environment
• Strong organizational and time management skills
• Ability to prioritize work based on patient and departmental needs
• Proficiency with standard office equipment (computer, copier, telephone, fax, scanner)
• Computer experience required
• Knowledge of medical terminology, billing, and/or collections preferred
• Prior scheduling experience in a healthcare environment strongly preferred.

Responsibilities

• Schedule patients for ancillary, surgical, and medical testing, procedures, and admissions while ensuring staff and resources are available
• Notify patients or physician office staff of out-of-network carriers or issues that may impact benefits
• Communicate special instructions, testing requirements, and other pertinent information to patients or physician offices
• Review scheduling reports for upcoming services to ensure readiness of registration staff, availability of time slots, and appropriate staffing
• Obtain physician orders and insurance authorization/pre-certification; enter outpatient procedures into the Order Entry System
• Ensure consistency between scheduling and admissions modules for patients being admitted
• Perform other duties as assigned
• Assist team members and departments as needed to support overall operations

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Options for accident, critical illness, long-term, short-term, and hospital indemnity insurance
• Professional development opportunities
• Free Parking
• And much more…

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED