Scheduler - Centralized Scheduling

Trinity Health • Fort Lauderdale, FL

1d • Onsite

About The Position

This is day-shift scheduling position in a work cubicle. Centralized Scheduling is a call center to schedule patients for procedures in the hospital, the Ambulatory Care Centers and the Women’s Center. The position is physically located at the Wells Fargo Building, 8th floor (nearby the hospital). What you will do: Exhibit proficiency in all aspects of scheduling and pre-certification. Pre-register and pre-certify outpatients by obtaining necessary, accurate financial and demographic information. Consistently exhibit excellence in patient/customer service. Demonstrate knowledge and ability to operate various types of office equipment. Consistently complete all assigned tasks. Work as a positive team member to support and increase overall efficiency of the department.

Requirements

• High School diploma or equivalent is required.
• Excellent communication skills are required.
• Ability to multi-task is required.
• Knowledge of Call Center phone systems and registration/insurance verification is highly preferred.
• Working knowledge of medical terminology is required.
• Proficiency in computer skills and experience with computerized scheduling system is required.

Nice To Haves

• Knowledge of Call Center phone systems and registration/insurance verification is highly preferred.

Responsibilities

• Exhibit proficiency in all aspects of scheduling and pre-certification.
• Pre-register and pre-certify outpatients by obtaining necessary, accurate financial and demographic information.
• Consistently exhibit excellence in patient/customer service.
• Demonstrate knowledge and ability to operate various types of office equipment.
• Consistently complete all assigned tasks.
• Work as a positive team member to support and increase overall efficiency of the department.

Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
• Comprehensive benefits that start on your first day of work
• Retirement savings program with employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees