Scheduler - Treatment Scheduler

The US Oncology Network•Peoria, IL

9h•$16 - $25

About The Position

The Treatment Scheduler plays a critical role in ensuring seamless coordination of patient treatments within the clinic. This position is responsible for scheduling all infusions, hydrations, iron therapies, and injections according to pre-built UF templates that align with provider schedules. The Treatment Scheduler supports the scheduling team by performing the same duties as a Scheduler.

Requirements

High school diploma or equivalent required.
Requires 0-3 years’ experience, preferably in a medical office setting.
Knowledge of medical terminology.
Must have excellent communication skills, written and verbal skills.
Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

Schedule follow-up visits, lab tests, imaging, and treatments for patients, including coordination with outside facilities.
Schedule treatment chairs for treatment patients that also are seeing a provider; follow the guidelines given to you to schedule in the appropriate location and times.
Communicate appointment details and test instructions clearly to patients.
Collect co-pays, verify insurance codes, and enter billing information into the EMR.
Manage provider schedules and update consult, vacation, and on-call calendars.
Reschedule missed or changed appointments and confirm updates with patients.
Monitor and follow up on outstanding orders, referrals, and long-term follow-up needs.
Respond to patient messages and voicemails in a timely and professional manner.
Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.
Travel to satellite clinics as required.
Adhere to HIPAA, OSHA, and Illinois CancerCare policies and procedures