Scheduler/Registrar- Central Scheduling

Southern Ohio Medical Center•Wheelersburg, OH

71d

About The Position

Works under the supervision of the Central Scheduling Supervisor. The Scheduler/Registrar's primary job function is to be responsible for greeting and scheduling/registering patients in a professional way and performing an orderly efficient scheduling and registration process for outpatient testing. Responsible for prepping patients for the test scheduled. Is responsible for the safeguarding of the public relations of the hospital and confidentially of its records by consistent professional conduct. Receives scheduling information, reviews Medical Necessity, provides patient education related to scheduled test. Obtains and confirms patient's insurance. Verifies eligibility. Works with each Ancillary department to ensure seamless informed excellent customer service.

Requirements

High School Diploma or successful completion of an equivalent High School Exam Required
Three to six months of related work experience is preferred
Previous registration and scheduling knowledge preferred
Computer experience preferred
Medical terminology preferred
Insurance knowledge preferred
Knowledge of CPT/ICD 10 coding preferred
Keyboard exercise - 4,500 keystrokes per hour with 80% accuracy

Responsibilities

Answers the telephone within three rings and greets and identifies the patients and their needs.
Collects accurate financial and clinical data to meet the Registration/Central Scheduling standards in all systems used by Registration/Central Scheduling
Communicates and comprehends hospital scheduling, procedure preps, registration and/or testing procedures, insurance guidelines and requirements.
Communicates to the customers' the Out of Pocket expenses and payments, and collections
Collects and maintains various departmental records, logs and statistical data as identified by the Central Scheduling Supervisor within the set deadlines.
Assists in training and education of employees.
Responsible for verification of Medical Necessity for all Medicare Patients
Completed all CMS/Joint Commission requirements as directed by Management.
Answers multi-line phones.
Produces self payment estimates, if required.
Verification of a valid physician order
Telephones physician office for valid physician order or clarification of the physician order
Maintains department physician order folders
Completes Medicare Secondary Payer Questionnaire for every Medicare Patient
Performs other duties as assigned