Scheduler & Medical Records Coordinator

Southwest General•Strongsville, OH

9d•Onsite

About The Position

Southwest General Health Center is a 352-bed community hospital located in Middleburg Heights, Ohio. One of the last standing community hospitals in Northeast Ohio, we partner with University Hospitals and other local community organizations to provide a full range of services to all who need us. We are certified as a Level III Trauma Center and a Primary Stroke Center, and have been serving our community for over 100 years! At Southwest General, we believe in the power of teamwork, creating a family-like environment, ensuring a work-life balance, and providing meaningful work to make a real difference in people’s lives. We value our employees as much as our patients, offering a supportive work culture that encourages growth, development and collaboration. We’re committed to building a team that works together, supports each other, and ultimately, saves lives every day. At Southwest, you are family. Scheduler & Medical Records Coordinator (located at our Residential Hospice location in Strongsville) Position summary: The Scheduler & Medical Records Coordinator is responsible for coordinating patient visit schedules and maintaining a complete and compliant medical records program for home health, home care, hospice, and related services. This role ensures accurate scheduling of clinical staff, proper documentation in the electronic medical record (EMR), regulatory compliance, medical record integrity, and effective communication among staff, patients, families, and external partners in accordance with company standards and federal, state, and local regulations.

Requirements

Education: High school diploma or equivalent required.
Minimum two (2) years of staff scheduling experience preferred.
One (1) year experience in medical records in a healthcare setting preferred.
Proficiency with electronic medical records (EMR) required/preferred.
Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and internet use required.
Demonstrated ability to manage multiple priorities simultaneously.

Nice To Haves

Post-secondary education in healthcare administration, medical records technology, or related field preferred.
Graduate of an approved course for medical records technology preferred.
Experience in home health, hospice, or medical office management preferred.