Scheduler II

GI Alliance•Austin, TX

50d

About The Position

Austin Gastroenterology is seeking an experienced Scheduler II. Duties of this position include, but are not limited to, the following: Position purpose Schedule patients for office visit and procedure appointments.

Requirements

Excellent written and verbal communication skills
Excellent customer service skills are required
Experience working in a medical office
Ability to multi-task and work in fast-paced environment.
Detail-oriented
Basic understanding of healthcare plans
Be able to read and understand medical benefits.
High school diploma or equivalent
2-5 years of prior medical scheduling is preferred
Excellent communication skills, both written and verbal.
Proficient technical (computer) skills.
Ability to multi-task and prioritize.
Self-motivated with initiative.
Strong sense of ethics.

Nice To Haves

Bilingual is a plus.

Responsibilities

Assist with high call volume
Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
Take triage call messages for medical staff
View patient visit notes, identifying problems & diagnosis listed and physician orders
Assist in patient registration and financial transactions
May schedule radiology/lab
May include recall scheduling
Take triage call messages for medical staff
View patient visit notes, identifying problems & diagnosis listed and physician orders
Assist in patient registration and financial transactions
May schedule radiology/lab
May include recall scheduling
Assist with check-in patients upon arrival at the office as well as check-out upon departure.
Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
File records in appropriate sections of patient charts in EMR.
Prepare patient charts in advance and scan documents into charts in EMR.
Perform other duties as assigned