Scheduler/Customer Service Rep

One Way Franchise Service Center•Livonia, MI

1d•$16 - $20

About The Position

The Scheduler/CSR is the first Point of contact for a busy restoration Company. This position is an important resource for helping to make the front office run smoothly. WORKING AT ONE WAY What unites Oneway employees across teams and geographies is that we are all striving to delight our customers and make their lives easier. The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible, it isn't easy, but we embrace this challenge every day. By working together on behalf of our communities and customers, we are building the future one innovative service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. COMPANY OVERVIEW At ONEWAY PROPERTY RESTORATION our restoration specialists are number #1 in the restoration industry. We are one of the largest professional full-service restoration firms in the U.S. and we are looking for great people like you !!! Come build the future with us. We are always looking for talented quick learners who have a “Ready to do whatever it takes attitude.” We offer great benefits and careeer advancement opportunities. You will love our amazing team full of passion, energy, and drive. OUR MISSION To continue our legacy of being a leader and innovator in the carpet cleaning and restoration industry and to provide the opportunity for entrepreneurs to experience the dream of franchise ownership. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to One Way Property Restoration Corporate.

Requirements

High school diploma/ GED
2-3 years of experience in an office environment performing clerical duties and receiving multiple inbound calls.
Acts in a courteous, professional, customer focus manner
Excellent Interpersonal and communication skills
Proficient in the use of computers, software, and technology
Proficient with MS Office and Quickbooks
Ability to Multi-Task
Ability to take down customer orders and input information accurately into the company’s dispatch system.