Schedule Specialist
About The Position
Explore opportunities with OMNI Home Care - Richmond, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Scheduling Specialist you will managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.
Requirements
- High school education or equivalent experience
Nice To Haves
- 1+ years of scheduling experience in a health care setting using an online scheduling system
- Exceptional organizational, customer service, communication, and decision-making skills
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
Responsibilities
- Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
- Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits
- Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
