Schedule Specialist
About The Position
Explore opportunities with Elite Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As a Patient Scheduler, you'll be the backbone of our administrative team, supporting the Admin, Director of Nursing (DON), and Office Manager with essential clerical and computer-related tasks. You'll keep things running smoothly by handling filing, shredding, data entry, and processing workflow tasks with precision and efficiency. Your role is crucial in ensuring our office operates seamlessly.
Requirements
- Computer skills, clerical-business machine skills, telephone communication skills, and be able to type
- General clerical skills and organizational skills
Nice To Haves
- Able to work independently and as a team member
Responsibilities
- The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
- Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
- Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Benefits
- In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
