Positions Location: St. Johns, MI Job Description General Purpose of Job : Provide secretarial support services to the Rehabilitation Manager. Essential Duties : This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. Greet and assist all patients, visitors or other persons upon entrance into the department. Answer all incoming telephone calls, direct calls to the appropriate persons or department. Schedule patient appointments and obtain information for registration and billing. Compile, maintain, and distribute daily and weekly rehabilitation schedules. Prepare pertinent information for new patient charts in an organized manner. Prepare charts for discharge following department guidelines. File pertinent information into charts as the need arises. Mail or fax appropriate information including new prescription forms, plans of care, progress notes, and discharge notes. Track Medicare/Medicaid and Blue Cross plans of care and progress notes to ensure physician's signature. Sort and distribute departmental mail. Demonstrate effective use of all office equipment. Perform routine clerical tasks and assists other clerical associates with office duties as needed. Enter ICD-9 diagnostic codes, and daily patient charges into the STAR system as assigned. Monitor, inventory, and order departmental supplies. Maintain inventory of department therapy supplies and purchasing records. Generate purchasing requisitions. Responsible for collecting, receipting and balancing monies received from patients. Be familiar with information requirements for admission including prescriptions, insurance information, diagnosis, etc. Be familiar with procedures for insurance pre-authorization and ensure that pre-authorizations are obtained on a timely basis prior to treatment. Discharge patients from STAR system. Cooperate with outpatient rehab staff and other health system departments in order to maximize the efficiency of non-clinical services such as the registering, scheduling, and billing of our patients.
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Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees