SBA Portfolio Team Lead

Bank of Hope•Los Angeles, CA

2d•$120,000 - $135,000

About The Position

Manage a team of loan officers on their duty and function. Manage loan process and determine efficient work plan. Manage existing loan referral source and perform quality interview with applicants from the existing referral source. Direct and organize the employees under the team. Require good communication skills and the ability to speak in the terms about the complex financial scenarios. Supervise and monitor staff for successful operations and proper customer service. Comply with the Bank’s established loan policies and procedures. Comply with SBA guidelines, procedures, and eligibility requirements. Comply with regulatory requirements including Bank Secrecy Act – Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act. Meet with customers and respond to their inquiries based on the guidelines established by the Bank and the SBA. Train and educate Bank personnel in changes in SBA guidelines and eligibility requirements. Participate in SBA & NAGGL meetings and conferences. Reviewing files in preparation for external, internal, OCC and SBA auditors. Work with LPO Managers in screening loans, obtaining documents, and complying with SBA guidelines. Pre-screen all customers by interviewing, reviewing credit history, compiling initial cash flows, and SBA eligibility prior to any loan commitment. Once the loan is under process, collect all required documents, (tax returns, financial information, SBA documents, etc…) from the applicants and make sure they are within the time frame allotted by SBA. Verify all necessary documents required by SBA. Order appraisal and Phase I reports for property purchase loans (if necessary). Once all of the required documents are received from the applicant and outside source, begin underwriting process. Once underwriting is complete, present the loan to the manager for approval; if the loan amount exceeds the delegated lending limit, present the loan to the Management Loan Committee for approval. Once the loan is approved, prepare the loan package to be submitted to the SBA (with all documents properly signed and dated). Once the loan process is complete and loan has been funded, continue to properly monitor the loan and follow up when necessary. Follow up on all required covenants such as collection of annual tax returns. Consistently keep in touch with referral sources to expand the opportunity for business development. Participate in community services to enhance the Bank’s CRA activities and to improve bank’s image.

Requirements

Minimum Education Level: 4 years- college degree
Minimum Years of Experience: 5 years
Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone
Ability to respond effectively to the most sensitive inquiries or customer complaints
Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to communicate effectively with colleagues
Functional PC skills and ability to learn specific programs used by the department (working knowledge of Microsoft Word and Excel)
Ability to follow directions
Detail oriented and ability to be precise in information inputting
Ability to apply common sense understanding to carry out detailed but generally uninvolved written or oral instructions that may involve multiple steps
Ability to handle routine and repetitive work in standardized situations

Responsibilities

Manage a team of loan officers on their duty and function.
Manage loan process and determine efficient work plan.
Manage existing loan referral source and perform quality interview with applicants from the existing referral source.
Direct and organize the employees under the team.
Require good communication skills and the ability to speak in the terms about the complex financial scenarios.
Supervise and monitor staff for successful operations and proper customer service.
Comply with the Bank’s established loan policies and procedures.
Comply with SBA guidelines, procedures, and eligibility requirements.
Comply with regulatory requirements including Bank Secrecy Act – Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act.
Meet with customers and respond to their inquiries based on the guidelines established by the Bank and the SBA.
Train and educate Bank personnel in changes in SBA guidelines and eligibility requirements.
Participate in SBA & NAGGL meetings and conferences.
Reviewing files in preparation for external, internal, OCC and SBA auditors.
Work with LPO Managers in screening loans, obtaining documents, and complying with SBA guidelines.
Pre-screen all customers by interviewing, reviewing credit history, compiling initial cash flows, and SBA eligibility prior to any loan commitment.
Once the loan is under process, collect all required documents, (tax returns, financial information, SBA documents, etc…) from the applicants and make sure they are within the time frame allotted by SBA.
Verify all necessary documents required by SBA.
Order appraisal and Phase I reports for property purchase loans (if necessary).
Once all of the required documents are received from the applicant and outside source, begin underwriting process.
Once underwriting is complete, present the loan to the manager for approval; if the loan amount exceeds the delegated lending limit, present the loan to the Management Loan Committee for approval.
Once the loan is approved, prepare the loan package to be submitted to the SBA (with all documents properly signed and dated).
Once the loan process is complete and loan has been funded, continue to properly monitor the loan and follow up when necessary.
Follow up on all required covenants such as collection of annual tax returns.
Consistently keep in touch with referral sources to expand the opportunity for business development.
Participate in community services to enhance the Bank’s CRA activities and to improve bank’s image.