SBA Portfolio Manager II

First Internet Bank • Fishers, IN

13d

About The Position

As the Small Business Administration (SBA) Portfolio Manager II, you will service existing loans, conduct/underwrite annual reviews, and respond to servicing action requests from both internal and external customers. You will also monitor the overall health of the portfolio by assessing credit risk within the individual loan files and recommend the appropriate grade/action accordingly. Your primary goal is to identify, assess, and mitigate risk to protect the Bank's SBA guarantee. What You Will Do: Focus on loans that have an adverse rating of 6-Monitor or above Analyze available annual and quarterly financials from borrowers within the SBA Portfolio to ensure an accurate risk assessment is applied to each borrower during the renewal and annual review process Analyze global cash flow of existing borrowers and guarantors, identify financial condition, profitability, repayment ability, and operating trends. Determine if there are any financial indicators that point to current or potential stress within the business or guarantor's financial situation Identify appropriate risk in credit quality, and initial attempt to bring credit back into good standing. If credit cannot be, conduct file review to prepare it to be transferred to the Special Assets Group (SAG). Assist in collection of pertinent information needed to underwrite basic servicing actions, to include requests for modifications to the original terms of the loan, or the replacement/release of collateral; and recommend a course of action that fits within Bank policies and procedures and is in accordance with SBA SOP 50 57 Underwrite enhanced servicing actions of a more complex nature, including note modifications, assumptions, changes in legal structure, deferments, and or maturity extensions as needed Assist in the preparation and delivery of quarterly Problem Loan Reports to management Conduct in person interviews/site visits with borrowers who have exhibited stress, and or that have had an adverse event occur Maintain Financial Review Status log, Servicing action log, and Financial Statement Checklists that serve as financial ticklers Assist in conducting a “Risk Analysis” on loans within the SBA portfolio that are risk-rated "Special Mention," "Substandard," or "Doubtful." Includes analyzing current financial and structural information about the business, with a goal of determining the long-term viability of the company. Review and monitor documents for collection efforts as needed for insurance and real estate taxes and payoff and collateral releases Assist in managing past due and maturing loans Recommend and model appropriate loan structure for new and existing loan relationships Ensure customer records are maintained and updated in the core platforms including PCFS solutions, “Loan Manager”; nCino, and other banking platforms as required Provide daily exceptional customer service to both internal and external customers Keep current on Bank policies, SBA policies, laws and regulations that govern commercial lending Cross-train and assist Servicing department as needed Assist in guiding and training lower level/junior positions as needed Perform other duties as assigned

Requirements

• Minimum of three years of direct experience in a commercial lending portfolio management setting with one year of relevant SBA Portfolio management or credit experience required
• Proven knowledge of the SBA SOP's 50 57 and actions as outlined in the 7a Servicing and Liquidation Actions is required
• Ability to multi-task and manage a multi-loan volume pipeline
• Knowledge and skill set in MS Office (Word, Excel, Office, etc.), Skype, and Zoom
• Experience in Loan platform systems of E-Tran, nCino and PCFS is also preferred

Responsibilities

• Focus on loans that have an adverse rating of 6-Monitor or above
• Analyze available annual and quarterly financials from borrowers within the SBA Portfolio to ensure an accurate risk assessment is applied to each borrower during the renewal and annual review process
• Analyze global cash flow of existing borrowers and guarantors, identify financial condition, profitability, repayment ability, and operating trends.
• Determine if there are any financial indicators that point to current or potential stress within the business or guarantor's financial situation
• Identify appropriate risk in credit quality, and initial attempt to bring credit back into good standing.
• If credit cannot be, conduct file review to prepare it to be transferred to the Special Assets Group (SAG).
• Assist in collection of pertinent information needed to underwrite basic servicing actions, to include requests for modifications to the original terms of the loan, or the replacement/release of collateral; and recommend a course of action that fits within Bank policies and procedures and is in accordance with SBA SOP 50 57
• Underwrite enhanced servicing actions of a more complex nature, including note modifications, assumptions, changes in legal structure, deferments, and or maturity extensions as needed
• Assist in the preparation and delivery of quarterly Problem Loan Reports to management
• Conduct in person interviews/site visits with borrowers who have exhibited stress, and or that have had an adverse event occur
• Maintain Financial Review Status log, Servicing action log, and Financial Statement Checklists that serve as financial ticklers
• Assist in conducting a “Risk Analysis” on loans within the SBA portfolio that are risk-rated "Special Mention," "Substandard," or "Doubtful."
• Includes analyzing current financial and structural information about the business, with a goal of determining the long-term viability of the company.
• Review and monitor documents for collection efforts as needed for insurance and real estate taxes and payoff and collateral releases
• Assist in managing past due and maturing loans
• Recommend and model appropriate loan structure for new and existing loan relationships
• Ensure customer records are maintained and updated in the core platforms including PCFS solutions, “Loan Manager”; nCino, and other banking platforms as required
• Provide daily exceptional customer service to both internal and external customers
• Keep current on Bank policies, SBA policies, laws and regulations that govern commercial lending
• Cross-train and assist Servicing department as needed
• Assist in guiding and training lower level/junior positions as needed
• Perform other duties as assigned

Benefits

• Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
• 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
• Professional Development Reimbursement
• At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
• Eleven Paid Holidays
• Paid Volunteer Time
• Annual First Internet Bank-branded merchandise allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed