Satellite Housing Navigator (Case Manager)

Community Teamwork•Lowell, MA

27d•$24 - $25

About The Position

Satellite Housing Navigator Are you interested in a position that will make a difference in your life and in the lives of others? Community Teamwork is a private non-profit organization with over 600 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities. We offer a supportive, mission-driven environment where you can thrive both personally and professionally. At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer: Starting Hourly Pay range: $24.34 - $25.07 Casual work environment 4 weeks of Paid Time Off Medical, Dental, and Vision insurance Paid Life Insurance Tuition reimbursement 12 paid holidays (including one floating holiday) Paid sick leave Career advancement and professional development opportunities 5% contribution to your 401K retirement account after 6 months of employment, whether or not you participate on your own 37.5 hour work week but paid for 40 hours Great coworkers and a fulfilling mission The Satellite Housing Navigator will work within the Coordinated Entry System of the Balance of State (BoS) Continuum of Care (CoC). The Housing Navigator is responsible for providing outreach services to unsheltered homeless persons in the community and to those referred by mental health providers, hospitals, and social service agencies. The housing navigator will administer assessments, facilitate placement into emergency housing, and connect to social services and permanent housing. The Satellite Housing Navigator will assist clients in obtaining housing readiness documentation and assist with the housing application process.

Requirements

High School Diploma or equivalent
Prior related experience required
Maintaining a non-judgmental attitude and unconditional positive regard when working with unsheltered individuals
Ability to engage in street-based outreach
Ability to work as a member of a team
Ability to work effectively with people of varying racial, ethnic, cultural, educational, and socio-economic backgrounds
Familiarity with Harm Reduction and Housing First models of service delivery
Ability to listen with sensitivity to other people's feelings, needs, and point of view; demonstrate tact and courtesy in expressing opinions or ideas, recognizing opportunities to enhance community relations
Understanding of severe mental health, physical health, and substance abuse issues and symptoms
Ability to manage multiple cases efficiently and have strong organizational skills
Ability to communicate verbally and in writing
Have creative problem-solving skills
A valid Massachusetts Driver's License and insurance is required for the position

Responsibilities

Administer intake assessments
Connect individuals to relevant social services
Assist in completing applications to permanent housing
Assist in obtaining housing readiness documentation

Benefits

Casual work environment
4 weeks of Paid Time Off
Medical, Dental, and Vision insurance
Paid Life Insurance
Tuition reimbursement
12 paid holidays (including one floating holiday)
Paid sick leave
Career advancement and professional development opportunities
5% contribution to your 401K retirement account after 6 months of employment, whether or not you participate on your own
37.5 hour work week but paid for 40 hours
Great coworkers and a fulfilling mission