SAS Work-Study Student-Process and Customer Support Representative
About The Position
The Process and Customer Support Representative will assist UITS and the Shared Administrative Services Center; answering phones, processing work orders, data requests, and assisting with the analysis of reports and other documents; collaborating with the Process Improvement Analyst and other SAS staff to support day-to-day clerical operations, process improvement initiatives, procurement, and maintaining administrative budget and business processes; assist with the creation of presentations and dashboards; preparing and maintaining various departmental information and project planning; greeting visitors to the office and assisting them politely and professionally and work hours are flexible within office hours, accommodating your academic commitments.
Requirements
- Business Management or relevant field;
- Position open to all students enrolled in at least six credit hours;
- Students with a grade point average of 2.5 and above are preferred.
Nice To Haves
- An understanding of accounting procedures preferable (Excel and/or Smartsheet);
- Advanced computer skills (Office 365, Presentations, Workflows);
- Strong emphasis on accuracy and detail;
- Solid organizational skills and know how to prioritize tasks effectively;
- Excellent time management skills;
- A high level of initiative and reliability;
- Excellent verbal and written communication and presentation skills;
- Creative analytical person and innovative thinker;
- Work with all division personnel in a pleasant, professional, and efficient manner.
Responsibilities
- Efficiently manage clerical operations, answer phones, and maintain departmental information;
- Review budget detail reports to update spreadsheets and create analysis, reports, dashboards;
- Familiarity with Microsoft Office 365 and SharePoint for document preparation and data management;
- Assist with the analysis of reports and financial documents;
- Work effectively with the Process Improvement Analyst and other SAS staff;
- Support project planning and assist with coordination/collaboration and execution;
- eQuest ¿ document Work in Progress status updates;
- Performs other related duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
501-1,000 employees
