About The Position

The Secretary/Exam Coordinator provides assistance for students with disabilities within the department of Student Accessibility Services. The incumbent is responsible for organizing details related to exam accommodations, securing alternate format learning materials, and provides assistance to the disability advisors by performing receptionist and administrative duties.

Requirements

  • Diploma in Office Administration or experience in an office environment
  • Knowledge of disability issues (physical and mental health), accommodations and the Ontario Human Rights Code
  • Significant customer service experience including exceptional communication (verbal and written), interpersonal, organizational, multi-tasking, time management and problem-solving skills
  • Strong attention to detail
  • Ability to work as part of a team with limited supervision
  • Ability to work with students who at times demonstrate a high degree of stress and anxiety
  • Willingness to work flexible hours including evenings and weekends
  • Experience in making decisions and exercising good judgement independently
  • Willingness and ability to adapt and be flexible to meet the needs of students who often times have unique or challenging circumstances
  • Willingness to become and stay well informed regarding the best practices and technologies that are needed to support students with disabilities
  • Strong computer skills and competency with various database software packages.

Responsibilities

  • Organize all matters related to scheduling of exams for students with disabilities. This includes contacting faculty, ensuring proper accommodations are in place based on advisors’ recommendations and ensuring the secure and timely delivery and return of exams to maintain the integrity of the program.
  • Maintain the Student Accessibility Services database that tracks all functions related to exams and note taking processes.
  • Ensure that students’ technology needs are met when they arrive to write exams by organizing exams in alternative format or setting up technology for the purposes of exam writing.
  • Provide administrative support for exam accommodation requests.
  • Arrange appointments for advisors, tracking budget spending, determining expenses, and the tracking of statistics and gathering of some information for Ministry reporting.
  • Select, hire, train schedule and supervise proctors to ensure the integrity of the exam writing process.
  • Coordinate the maintenance of the current proctor manual and training program for all proctors.
  • Oversee the organization of the note-taking program, alternative format materials including textbook ordering and brailing of materials for student who are blind or visually impaired.
  • All other duties as assigned.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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