SAP Warehouse Management Technical Support Consultant
About The Position
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work As a Tier 2 and Tier 3 Warehouse Management Site Support Technical Analyst, you will play a pivotal role in resolving complex technical issues and ensuring the seamless operation of SAP systems. Your primary responsibility will be to provide advanced support for SAP modules, including ECC, EWM, TM, and WMS, while collaborating with cross-functional teams to troubleshoot and resolve system challenges. You will analyze system performance, identify root causes of technical issues, and implement effective solutions to maintain operational efficiency. This role requires a proactive approach to problem-solving and a deep understanding of SAP architecture to address escalated issues that Tier 1 and Tier 2 teams are unable to resolve.
Requirements
- 4+ years of SAP experience
- Hands-on experience with SAP tools and processes, particularly in areas such as Extended Warehouse Management (EWM), Transportation Management (TM), and Warehouse Management Systems (WMS)
- Familiarity with SAP ECC
- Experience with system integration and configuration
- Exposure to troubleshooting methodologies, performance optimization techniques, and system monitoring tools
- US Citizens only (no dual citizenship)
- Eligible to receive an interim Public Trust clearance
Nice To Haves
- Army LMP knowledge (different type of LMP users and assignment of FSRs and Firefighter roles and privileges.)
- Experience working with Sailpoint
- Bachelor's degree in a related field
Responsibilities
- Provide Tier 2 technical support for ECC, EWM, TM, and WMS systems
- Troubleshoot and resolve complex SAP issues
- Collaborate with cross-functional teams to implement system enhancements
- Conduct system testing and provide recommendations for improvements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
