SAP Sales Cloud (V2) Business Analyst

Jowat and Our Global Presence • High Point, NC

1d

About The Position

With over 100 years of corporate development and experience, Jowat is a world-wide leader in the manufacture of industrial adhesives. We have a highly motivated team of 1400 employees and are proud to provide our customers with innovative adhesive solutions in a number of markets. SAP SALES CLOUD (V2) BUSINESS ANALYST We are seeking a dynamic and motivated individual to act as the key interface between our Sales department and IT team, with a primary focus on SAP Sales Cloud V2. This role is critical in ensuring business requirements from Sales are effectively translated into technical solutions, while also helping drive user adoption, process optimization, and continuous improvement of the Sales Cloud platform. The ideal candidate is comfortable working with both business and technical stakeholders, understands sales processes, and has a strong interest in enterprise software and digital transformation.

Requirements

• Bachelor’s degree in Business, Information Systems, IT, or a related field
• Strong interest in sales processes, CRM systems, and digital tools
• Ability to communicate effectively with both technical and non-technical stakeholders
• Willingness to learn and take ownership of tasks
• Strong analytical and problem-solving skills
• Fluent in English (additional languages are a plus)

Responsibilities

• Act as the primary point of contact between Sales and IT for all matters related to SAP Sales Cloud V2
• Support the collection and documentation of business requirements from Sales
• Translate business needs into functional specifications for IT and implementation partners
• Support the configuration, testing, and deployment of SAP Sales Cloud V2 enhancements
• Provide basic user support and help troubleshoot common SAP Sales Cloud issues
• Train and onboard new users; create and maintain user guides and process documentation
• Monitor system usage and proactively identify opportunities for process improvements
• Support ongoing improvements and small configuration changes in SAP Sales Cloud V2
• Support integration topics between SAP Sales Cloud and other systems (e.g., ERP, marketing tools)

Benefits

• 401(k) with a match
• Paid vacation
• 9 paid holidays
• Health Insurance (medical, dental, vision, FSA)
• Company contribution to HSA
• Multiple company-paid insurance policies
• Short-term disability
• Long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees