SAP Master Data and Support Analyst

Nivagen Pharmaceuticals•Sacramento, CA

40d•$70,304 - $85,000•Onsite

About The Position

The SAP Master Data and Support Analyst ensures accurate, complete, and consistent master data in SAP for PAI and provides SAP support to users. Reporting to the Director-SAP, they maintain and update SAP master data records, collaborate with cross-functional teams to ensure data quality, analyze and identify data issues, and provide support on usage of different modules in SAP. They contribute to improved usage of SAP by supporting internal stakeholders and continuously improving our processes.

Requirements

Degree in IT, Computer Science, or similar level of experience and knowledge
Strong ability to work independently and manage one’s time, and be a collaborative team member.
2+ years’ experience in master data management, preferably in manufacturing/ pharma
Strong Microsoft Office suite skills, able to understand and investigate topics related to multiple business areas.
Working knowledge of current Good Manufacturing Practices (cGMP) and applicable FDA regulations (21 CFR).
Strong analytical and problem-solving skills
This position requires the individual be organized, detail-oriented, and self-motivated. Standard office equipment is used.
High level of attention to detail, particularly in identifying quality deviations and documenting production processes
Excellent communication skills, both verbal and written, for effective collaboration and documentation
Ability to apply sound judgment and make decisions aligned with company procedures and regulatory standards.
Strong analytical and problem-solving skills.
Ability to gown and work within controlled cleanroom environments.
Must be able to wear appropriate PPE (safety shoes, glasses, gloves, etc.).
Ability to stand for extended periods during manufacturing oversight activities.
Must live or be willing to move to the Sacramento Metropolitan Region (Approx. 40 miles’ radius)

Nice To Haves

SAP Configuration experience in modules (MM/WH/PP) is a distinct advantage
Knowledge of production, warehousing, quality, serialization and EDI, and supporting different functions in some capacity is highly desirable.
Experience and knowledge of different master data elements like BOMs, recipes, Quality info records, purchasing info records, etc.

Responsibilities

Create and manage the process of creation and collection of master data (excluding customer and vendor master)
Enforce the process for master data creation and changes
Coordinate the process of collection of master data for materials, recipes/ BOMs, and verification by data owners
Review the finalized master data and get sign-off from data owners before the setup in SAP
Execute changes to SAP master data following business approvals
Perform mass updates as needed with business approvals
Conduct periodic review of master data (typically monthly), to ensure accuracy and completeness
Work with business units and process experts to resolve master data issues
Provide SAP support to users to resolve issues in production (including compounding and packaging), warehouse material movement, and customer service activity. It is critical to provide timely support to users, to understand the nature of the issue, whether it is a user error, a master data issue, or a bug that is affecting usage.
Conduct SAP training regularly for existing employees and new employees, by maintaining an SAP training calendar for modules in SAP MM, WM, QM and PP areas.
Update, assist, and/or write SOPs that are required to help the users to properly use the system
Participate in projects and initiatives across multiple functional areas relating to improvements in the usage of SAP, and how master data is managed
Ensure data quality, compliance, and consistency of master data across business systems
Provide technical and functional expertise in SAP master data, and train users
Support other ITS functions, SAP interfaces for DSCSA, and perform other duties as assigned.