SAP Fieldglass Administrator

McKesson•Alpharetta, GA

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all. Position Overview: The SAP Fieldglass Administrator will be responsible for the day-to-day administration, and support of our SAP Fieldglass platform. This role works closely with both SAP and our McKesson Technology SAP support team to ensure system reliability, manage user access, oversee procurement data, and support Fieldglass-related projects and enhancements. Cross-training will be provided to support SAP Ariba administration during short-term coverage needs.

Requirements

Typically requires 4+ years of relevant experience
3+ years of experience administering SAP Fieldglass or similar VMS platforms.
Strong knowledge of contingent workforce and SOW lifecycle processes.
Experience with compliance, access management, and audit protocols.
Familiarity with SAP Ariba or willingness to be cross-trained is required.
Familiarity with ticket case management system such as ServiceNow
Excellent problem-solving and communication skills.
Self-directed
Able to collaborate well across teams
Customer Service Skills
Organization and prioritization
Financial Acumen
Influencing others to act
Market insights
Project management
Enterprise orientation / global mindset
Data-driven insights
Customer relationship management
Bachelor’s degree or equivalent experience.
Must be authorized to work in the US.
Sponsorship is not available for this position.

Responsibilities

Serve as primary point of contact to resolve all SAP Fieldglass Tier 2 system-related issues
Serve as the liaison with SAP/Fieldglass support for ticket escalation and resolution.
Manage user roles, permissions, and access requests according to compliance policies.
Support supplier onboarding in SAP Fieldglass
Monitor system performance and communicate any maintenance activities or system downtimes.
Test and deploy new Fieldglass modules, features, or patches.
Complete UAT as required by MT.
Assess policy change impact on systems.
Oversee workflows with a view to enhance efficiency, reduce cycle times, and eliminate bottlenecks.
Ensure workflows reflect any changes in procurement strategies or organizational structures.
Maintain documentation for system configuration, workflows, and process changes.
Identify opportunities where technology can reduce procurement costs and work with MT and S&P business owners to determine prioritization
Maintain audit trails, comply with regulatory requirements, and provide information required by SOX and Internal Audit Team for SAP Fieldglass general controls
Collaborate with the sourcing team to maintain contract and contingent labor data accuracy.
Support training material development and deliver training as need for S&P team and their stakeholders.
Provide backup coverage for the SAP Ariba Administrator as needed.