SANITATION/LEAD PERSON

Kroger•Erie, CO

62d

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Monitor all established quality assurance standards. Encourage associates to deliver excellent customer service. Direct and supervise all functions, duties and activities for the Clean Team. Responsible for the execution of best practices, goals and established standards for the Clean Team. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Ability to handle stressful situations
Flexibility
Knowledge of basic math
Effective communication skills

Nice To Haves

Any retail experience
Any sanitation/janitorial experience
Second language (speaking, reading and/or writing)

Responsibilities

Promote trust and respect among associates
Communicate company, department, and job specific information to associates
Create an environment that enables customers to feel welcome, important and appreciated
Display a positive attitude
Gain and maintain knowledge of cleaning supplies and equipment required for maintaining store sanitation and food safety standards
Monitor and control supply expenses for the Clean Team and overall store sanitation needs
Maintain an awareness of inventory and orderliness conditions in Cleaning Center; note any discrepancies in inventory
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Resolve customer inquiries in a timely, effective and professional manner
Manage the scheduling of Clean Team associates to provide adequate department coverage
Understand the store's layout and have the ability to locate products and conduct price checks for cashiers
Adhere to all food safety regulations and guidelines
Reinforce safety programs by complying with safety procedures, identify unsafe conditions, and notify store management
Notify management of customer or employee accidents
Report all safety and illegal activity, including robbery, theft or fraud
Collaborate with team members to encourage teamwork and align the goals of the organization
Ensure that the Clean Team associates are current and compliant with company training standards
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Adhere to all local, state and federal laws, and company guidelines
Must be able to perform the essential job functions of this position with or without reasonable accommodation