Salesforce Tester/Clearable

Deloitte•Washington, DC

47d•$90,000 - $130,000

About The Position

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. We are seeking a detail-oriented and proactive Salesforce Tester to join our team. In this role, you will be responsible for ensuring the quality and reliability of products developed on the Salesforce platform. You will perform functional, end-to-end (E2E), and smoke testing across all system personas, working closely with developers, business analysts, and stakeholders to validate software solutions and elevate the overall user experience. Key Responsibilities:

Requirements

Proven experience testing Salesforce applications or platforms
Hands-on understanding of Salesforce system personas, workflows, and user stories
Experience with functional, E2E, and smoke testing methodologies
Bachelor's degree
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Active TS/SCI with Polygraph
Ability to be on location 80% of time based on the work you do and the clients and industries/sectors you serve

Responsibilities

Execute Comprehensive Testing: Conduct functional, E2E, and smoke testing of Salesforce-developed products, ensuring robust quality across all system personas (e.g., admin, end user, manager).
Develop & Maintain Test Cases: Design, document, and continually update test cases and scripts based on product requirements, user stories, and technical documentation.
Defect Tracking: Identify, log, and track defects; work collaboratively with development teams for prompt resolution.
Test Planning: Collaborate in the creation of test plans and ensure comprehensive test coverage for new features, enhancements, and bug fixes.
Cross-Functional Collaboration: Work with Business Analysts, Product Owners, and Developers to understand requirements and ensure testing aligns with business needs.
Automation Awareness: If applicable, contribute to or leverage automated testing frameworks to optimize testing cycles.
Regression Testing: Ensure existing functionality remains unaffected after new releases or updates.
Documentation: Maintain detailed, up-to-date testing documentation and test result reports.

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