Salesforce Technical Writer- OMEGA

Semper Valens SolutionsCanyon Lake, TX
9dRemote

About The Position

We are seeking a highly motivated and experienced Salesforce Technical Writer to join our Release Team. The ideal candidate will bring a blend of technical understanding, process knowledge, and communication skills.

Requirements

  • Bachelor's degree in business, information systems, or related field
  • 5+ years of experience in technical writing or business analysis, with at least 3 years focused on Salesforce
  • Extensive understanding of Jira and Confluence
  • Strong understanding of Salesforce platform capabilities, limitations, and best practices
  • Excellent communication, stakeholder management, and problem-solving skills

Nice To Haves

  • Experience with Salesforce release cycles, sandbox strategy, SFDX source driven development, change sets, and deployment tools (e.g., Copado and Github workflows)
  • Salesforce certifications (e.g., Salesforce Administrator, Advanced Admin, Business Analyst, or Platform App Builder)
  • Background working with the Department of Veterans Affairs and/or other government agencies.

Responsibilities

  • Develop and document technical release team processes and workflows
  • Write clear, testable release team's user stories with acceptance criteria
  • Produce clear written communication explaining technical concepts to non-technical audiences
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