Salesforce Solution Architect (Technical Solutions Engineer)

AgentSync

84d • Remote

About The Position

We are looking for a Salesforce Solutions Architect (Technical Solutions Engineer) to bring their passion and knowledge of the Salesforce ecosystem to design and architect scalable solutions for our customers. You'll be bringing the value of AgentSync's product to life. In this role, you’ll design complex solutions that integrate AgentSync's Salesforce app into our customer's existing business system workflows. You'll be working with a variety of technologies including Salesforce and Mulesoft, to deliver innovative solutions for the insurance industry. As a technical leader and architect, you'll be doing code reviews for a team of developers who are bringing your design to life, so this means we need to you be able to read and write APEX at a high proficiency. As our company grows, this position offers exciting opportunities for career development and leadership. You’ll balance customer requirements with technical limitations, collaborate with stakeholders, and drive product improvements. If you’re looking to grow within a dynamic environment and make a meaningful impact, this role is for you. Location: This position may be based in our Denver, CO office or remotely from one of the following states: CA, CO, DC, FL, GA, IL, IN, KS, MA, MD, MO, NC, NV, OH, OR, PA, TX, UT, VA, & WA.

Requirements

• 3+ years architecting and designing highly scalable enterprise Salesforce solutions across a variety of industries.
• 8+ years of hands-on Salesforce development experience building solutions, using Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.
• Proven experience in designing and implementing Salesforce integrations with third-party systems.
• Strong understanding of Salesforce architecture, data modeling, and best practices for scalable solutions.
• Working between business analysts and outsourced development teams to deliver custom enterprise solutions with a variety of complexity. Translating functional requirements into technical designs.
• Salesforce Certifications: Application Architect or System Architect (highly preferred).
• Proficiency in SOQL and SQL for querying Salesforce and external databases.
• Experience using integration middleware tools like MuleSoft, Informatica, or Dell Boomi.
• Strong understanding of Salesforce Governor Limits and how to design around them.
• Strong interpersonal skills, capable of explaining complex technical concepts to both technical and non-technical stakeholders.
• Excellent written and verbal communication skills, with the ability to create and deliver presentations to different audiences.
• Experience working in Agile environments, participating in sprints, creating user stories, and maintaining backlogs.
• Familiarity with CI/CD processes, Git version control, and automated deployment tools for Salesforce.
• Proven track record of successfully solving complex technical challenges, performing root cause analysis, and identifying and implementing effective solutions

Nice To Haves

• Domain Knowledge: Experience in insurtech, financial services, or other relevant industries.
• Familiarity with Einstein Analytics, Salesforce Communities, and other advanced Salesforce features.
• Experience with Testing Frameworks: Proficient in using Salesforce testing frameworks, including test classes and assertions, to ensure robust and scalable code.

Responsibilities

• Solution Design: Develop and document technical solutions that align with our product capabilities and customer requirements, ensuring a seamless integration and optimal performance.
• Customer Collaboration: Engage with customers to understand their business challenges and objectives, translating these into effective technical solutions using our product.
• Product Alignment: Work closely with product teams to ensure proposed solutions fit within the product’s framework and contribute to its ongoing improvement.
• Technical Expertise: Leverage your knowledge of the insurance industry and your technical expertise with the Salesforce platform to provide insights and recommendations that enhance our product’s value to customers.
• Implementation Support: Assist in the deployment of technical solutions, ensuring they meet the defined requirements and deliver expected outcomes. This includes both hands-on development and overseeing and supporting engineers on your project(s).
• Documentation: Create comprehensive technical documentation for solutions, ensuring clarity and usability for both customers and internal teams.
• Stakeholder Communication: Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders, fostering strong relationships and ensuring project alignment.
• Solution Quality Ownership: Ensure delivered solutions are high-quality, and cost-effective, addressing customer needs while minimizing total cost of ownership and resolving any post-launch issues efficiently.

Benefits

• Medical - Cigna plans with 100% employer paid premiums on 2 plan options
• Dental - 100% paid premium plan for you and your dependants
• Vision - 100% paid premium plan for you and your dependants
• Employee Assistance Plan
• 401(k) retirement savings plan
• HSA employer contributions
• Flexible PTO
• 12 paid holidays per year
• 12 weeks parental leave w/generous return to work stipend
• Annual company bonus program
• Equity in the form of stock options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees