Studio+- Salesforce Senior Manager - Tech Consulting

EY•Hartford, DC

4d•Remote

About The Position

EY advises clients to understand, architect, select and implement bleeding edge solutions required to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations. This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team and we'll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry. As a Senior Manager in Technology Transformation Program Delivery, you will be at the forefront of driving change and innovation within our organization. Your role will involve building and managing the delivery of technology transformation projects and programs to align with organizational strategy and achieve desired outcomes. You will provide assurance to leadership by managing timelines, costs, and quality, leading both technical and non-technical project teams in the development and implementation of technology solutions and/or infrastructure. This is an opportunity to shape the future of technology within our organization and make a significant impact.

Requirements

Bachelor’s degree required (4-year degree); master's degree preferred.
Typically, no less than 5 - 7 years relevant experience working in Salesforce (Sales, Service, Platform)
Experience in at least three of the following areas with a focus on The Internet of Things and XaaS: solution architecture, ERP software solutions, CRM software solutions, e-commerce, content management, big data and analytics, digital supply chain, cloud technology delivery, web development, social media integration and solutions, social experience management and search, knowledge management software, user experience and design, emerging collaborative solutions including content management and enterprise data migration.
5 or more years of significant technical and functional experience in at least one of the following platforms: Microsoft Office 365, Microsoft Azure, or SharePoint; Customer solutions such as Dynamics, Salesforce, or Sprinklr; Digital Content Management Solutions, such as Adobe, SiteCore, WordPress, Hippo or Drupal; Enterprise solutions, such as GE (Proficy), JDA, NetSuite, or SAP Hybris; and Mobile technologies such as iOS and Android OS
Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry specific business and technology functions
Willingness to travel based on client needs

Nice To Haves

Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
Certifications highly preferred

Responsibilities

Providing leadership and direction up to and including Managers across multiple activities.
Leading teams with broad visibility to achieve performance objectives.
Managing client relationships, revenue generation, and commercial relationships as needed.
Developing cohesive, compelling strategic visions for our clients that guide their overall business plans
Communicating strategic visions to our clients, and help them and their business development teams socialize the strategy to the greater organization
Assessing client business models and identify new revenue opportunities within the context of brand, market, user, financial, and technology constraints
Collaborating closely with EY design, architecture, technology and cross-service line teams to ensure business requirements are deeply integrated into the user experience
Participating in pitches and business development
Contributing to domain expertise, thought leadership, and EY acumen through the development of first party research
Maintaining points of view across Americas Consulting sectors and digital capabilities from 3rd party sources and internal EY experiences
Partnering with client services to help grow key large accounts and ensure client satisfaction
Experience in leading engagement delivery and managing engagement economics for the whole engagement.
Proficiency in developing resource plans and budgets for the whole engagement.
Ability to manage client relationships and engage in daily interactions with clients.
Responsible for identification of sales and new opportunities.