Salesforce Quality Assurance Engineer (Remote)

ICF • Reston, VA

5d • Remote

About The Position

ICF seeks a skilled Quality Assurance (QA) Engineer to ensure the quality and reliability of a mission-critical Salesforce-based SaaS solution for the US Department of Homeland Security. The QA Engineer will develop and execute test plans, validate system functionality, and ensure compliance with federal security standards.

Requirements

• 4+ years as a Quality Assurance Engineer developing, documenting, and executing application test plans and scripts for software development projects.
• 1+ years working on a large Salesforce implementation.
• 3+ years of experience and proven proficiency with Agile project management tools (Jira) and Microsoft Office Suite.
• 1+ years of experience delivering user training or creating technical documentation.
• Candidate must have a Public Trust or an Active Secret clearance.
• U.S. Citizenship is required due to federal contract requirements.
• Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.

Nice To Haves

• Experience testing Salesforce solutions for federal government clients, particularly DHS or DoD.
• Familiarity with cybersecurity compliance testing and ATO processes.
• Experience testing compliance with Section 508 of the Rehabilitation Act.
• Experience with automated testing tools for Salesforce environments.
• Prior experience delivering user training or creating technical documentation.
• Highly effective analytical and problem-solving capabilities.
• Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables.
• Excellent communication and interpersonal skills to interface effectively with team members and federal clients.
• Organized, detailed oriented and able to prioritize and multi-task.

Responsibilities

• Develop, document, and execute comprehensive test plans, test cases, and test scripts to validate Salesforce-based system functionality, workflows, and integrations.
• Perform functional, integration, regression, and performance testing to ensure the solution meets stakeholder requirements and federal compliance standards.
• Validate data migration from legacy systems, ensuring data accuracy, integrity, and completeness.
• Collaborate with developers, business analysts, and stakeholders to understand requirements, user stories, and system workflows to design effective test strategies.
• Identify, document, and track defects using tools like Jira, ensuring timely resolution and retesting.
• Participate in Agile ceremonies (e.g., sprint planning, daily stand-ups, reviews) to provide quality assurance insights and align testing with sprint goals.
• Support user acceptance testing (UAT) and validate training materials to ensure usability and adoption.
• Create and maintain QA documentation, including test results, defect reports, and quality metrics, for gate reviews and project deliverables.
• Contribute to continuous improvement of testing processes and tools to enhance efficiency and coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed