Salesforce QA Lead

Sequoia Connect

1d•Remote

About The Position

Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000 employees, our client fosters a culture of innovation, collaboration, and continuous learning, making it an exciting environment for professionals looking to advance their careers. Committed to excellence, our client serves 31 Fortune 500 companies across industries such as financial services, healthcare, and manufacturing. Their approach is driven by the Automate Everything, Cloudify Everything, and Transform Customer Experiences strategy, ensuring they stay ahead in an evolving digital landscape. As a company that values growth and professional development, our client offers global career opportunities, a dynamic work environment, and exposure to high-impact projects. With 54 offices worldwide and a presence in 39 delivery centers across 28 countries, employees benefit from an international network of expertise and innovation. Their commitment to a 'customer success, first and always' philosophy ensures a rewarding and forward-thinking workplace for driven professionals. We are currently searching for a Salesforce QA Lead :

Requirements

10+ years of Quality Assurance experience .
8+ years of specific Salesforce QA experience .
Experience leading testing teams for large-scale Salesforce implementations.
Strong knowledge of Salesforce features including custom objects, workflows, and Lightning components.
Expertise in both manual and automated testing methodologies.
In-depth understanding of testing APIs and data integrations (ETL/ELT).
Proficiency in Agile methodologies and defect tracking tools like JIRA.
Excellent analytical and communication skills to collaborate with cross-functional teams.
Commitment to DevOps and incorporating testing into continuous integration programs.
Languages Advanced Oral English.
Native Spanish.

Responsibilities

Lead a testing team in the delivery of large-scale products on the Salesforce platform.
Design testing programs from project inception, including strategies for various testing forms and integration into Agile and DevOps processes .
Develop and execute test plans , cases, and scripts for Salesforce applications (Sales Cloud, Service Cloud, etc.).
Perform functional, regression, integration, and end-to-end testing to ensure product quality.
Validate Salesforce configurations , workflows, custom objects, and Lightning components.
Test Salesforce integrations with third-party systems and APIs, including ETL/ELT data flows.
Automate test cases using open-source or scriptless frameworks.
Identify and track defects using tools like JIRA.
Design test suites for various coverage scenarios such as smoke, feature, and regression testing.
Support and design User Acceptance Testing (UAT) activities and assist end-users.
Mentor and coach less experienced team members to improve their technical and testing skills.