Salesforce Project Manager

Red Cedar Consultancy
1dRemote

About The Position

The project focuses on sustaining, enhancing, and modernizing the customers' Recruiting Information Support System to support large number of recruiters worldwide. It involves maintaining the legacy Oracle-based system while supporting the development and transition to Salesforce-based CRM. The effort addresses recruiting challenges through modern technology, data analytics, and improved system capabilities. A phased, carefully managed transition ensures uninterrupted recruiting operations while enabling long-term modernization.

Requirements

  • Minimum of 3 years of experience serving as a Salesforce project manager in a regulated and compliant environment
  • Candidate should have skills of Leadership, Project Management (Agile, Scrum), Salesforce Implementation Best Practices, Sales Cloud, Service Cloud, Risk Management, Communication
  • Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant - Certification required.

Responsibilities

  • Lead all phases of the project lifecycle, from initiation to deployment and support, utilizing Salesforce implementation best practices.
  • Assist the government to manage project cost, schedule and risk ensuring on-time and within-budget delivery, aligned with Salesforce release cycles.
  • Collaborate with clients to gather requirements, design solutions utilizing Salesforce Sales Cloud and Service Cloud functionalities, and ensure user adoption.
  • Mitigate risks and resolve issues effectively, including Salesforce configuration and integration challenges.
  • Communicate project status and updates to stakeholders, including government PMO leads, leveraging Salesforce tools for project management and reporting.
  • The candidate should possess Salesforce platform knowledge, including certifications (Administrator, Sales/Service Cloud), and experience with CRM implementations.
  • Manage all Salesforce licenses and costs, tracking numbers of licenses, types of licenses, and future requirements.
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