Salesforce Product Analyst
About The Position
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. As a Product Analyst I, you will join the Product Management team and learn to support the delivery of technology solutions that enhance the mortgage loan process. This entry-level role focuses on participating in team activities, gathering basic requirements, documenting user stories under guidance, and executing assigned tasks within an Agile framework.
Requirements
- 4 Year college degree (Bachelor) or equivalent work experience
- 0-2 years of relevant experience (including internships or coursework related to business analysis, product management, or Agile methodologies)
- Excellent interpersonal, verbal and written communication skills
- Excellent organizational skills
- Highly proficient in the G-Suite (Docs, Sheets, Slides, etc)
- Must be a team player with a strong desire to learn and contribute, with the ability to work independently on assigned tasks
- Proven track record at delivering timely and accurate information in a fast-paced environment
- Excellent critical thinking, problem solving and mathematical skills, using sound judgment
- Financial Services and, if possible, mortgage industry experience preferred
- Strong business acumen and ability to interface with executive management
Nice To Haves
- Data analysis experience a plus
- Eagerness to learn data analysis and BI Tools (experience is a plus)
- Familiarity with Salesforce CRM, JIRA, Confluence, or similar tools is a plus
Responsibilities
- Participates in organizational analysis to identify current capabilities and identify opportunities for improvement
- Gathers business requirements that effect technology systems, and engage with technology partners to develop solution through technology change process
- Writes and communicates requirements and user stories following standardized Agile framework
- Works effectively inside a Scrum or Kanban team
- Document acceptance criteria for user stories with guidance
- Collaborates with Tech Leads and UAT to define when user stories are done
- Manages stakeholders and teams of people across functional areas to implement a project
- Coordinates risk assessment and uses risk assessment output to help mitigate risks to project
- Participates in backlog grooming sessions for ongoing roadmap planning
- Execute on test script developed in design and implementation phases
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization’s desired culture and values
Benefits
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
