Salesforce Platform Solutions Architect

Oscar Health • Tempe, AZ

8h • Hybrid

About The Position

As a Salesforce Platform Solutions Architect, you will oversee the overall health, governance and vision of our salesforce ecosystem (Marketing Cloud, Data Cloud, Sales Cloud, and Service Cloud). You will will serve as the bridge between business and operations, ensuring the platform provides a secure, scalable and unified foundation for growth, retention and engagement efforts. You will report into the Associate Director, CRM. Work Location: This position is based in our Tempe office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Requirements

• 6+ years of experience in designing, implementing and managing salesforce solutions within an enterprise environment across multiple clouds, particularly marketing cloud, data cloud and sales cloud.
• 4+ years of experience in cross-cloud integrations, defining shared infrastructure to ensure reliable data synchronization and governance.
• Salesforce certified Application Architect and System Architect.

Nice To Haves

• Data cloud certification.

Responsibilities

• Partner with leadership to develop the platform roadmap, driving execution by translating business objectives into actional workstreams and enhancements, ensuring investments drive measurable value and align with overall platform vision
• Serve as the primary liaison between Marketing, Data, Tech, and Growth Ops, translating complex business requirements into tangible technical solutions.
• Architect a unified marketing and sales technology stack, working with leadership in defining a shared infrastructure strategy that eliminates silos and optimizes the end-to-end customer journey..
• Design and enforce data integrity standards like shared audience rules, naming conventions, and shared data models to ensure data synchronization across all clouds.
• Manage vendor and partner relationships, including our Salesforce account teams and implementation partners.
• Design and champion platform adoption and training programs/materials to ensure teams are aware of, and can leverage new features and capabilities.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Benefits

• employee benefits
• participation in Oscar's unlimited vacation program
• annual performance bonuses
• medical, dental, and vision benefits
• 11 paid holidays
• paid sick time
• paid parental leave
• 401(k) plan participation
• life and disability insurance
• paid wellness time and reimbursements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees