Salesforce Platform Solutions Architect

Oscar Health•Dallas, TX

1d•$134,136 - $176,054•Remote

About The Position

As a Salesforce Platform Solutions Architect, you will oversee the overall health, governance and vision of our salesforce ecosystem (Marketing Cloud, Data Cloud, Sales Cloud, and Service Cloud). You will will serve as the bridge between business and operations, ensuring the platform provides a secure, scalable and unified foundation for growth, retention and engagement efforts. You will report into the Associate Director, CRM.

Requirements

6+ years of experience in designing, implementing and managing salesforce solutions within an enterprise environment across multiple clouds, particularly marketing cloud, data cloud and sales cloud.
4+ years of experience in cross-cloud integrations, defining shared infrastructure to ensure reliable data synchronization and governance.
Salesforce certified Application Architect and System Architect.

Nice To Haves

Data cloud certification.

Responsibilities

Partner with leadership to develop the platform roadmap, driving execution by translating business objectives into actional workstreams and enhancements, ensuring investments drive measurable value and align with overall platform vision
Serve as the primary liaison between Marketing, Data, Tech, and Growth Ops, translating complex business requirements into tangible technical solutions.
Architect a unified marketing and sales technology stack, working with leadership in defining a shared infrastructure strategy that eliminates silos and optimizes the end-to-end customer journey..
Design and enforce data integrity standards like shared audience rules, naming conventions, and shared data models to ensure data synchronization across all clouds.
Manage vendor and partner relationships, including our Salesforce account teams and implementation partners.
Design and champion platform adoption and training programs/materials to ensure teams are aware of, and can leverage new features and capabilities.
Compliance with all applicable laws and regulations.
Other duties as assigned.