Salesforce Loyalty Technical Architect

Capgemini•Bridgewater, NJ

10d

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionYour role Responsible for designing the technology solution, overseeing development and implementation of the solution, and providing technical leadership and support to the delivery team for end-to-end architecture for Salesforce Loyalty Management implementations. Technical Knowledge of Digital Marketing Applications, infrastructure and development of IT and Cloud. Understanding of Digital Strategy and Digital Transformation from a technology perspective. Logical Architecture Development and rapid prototyping. Technical Project Management. Analyzing client’s technology problems, implications, and needs. Analyzing application and infrastructure environment. Setting the collaboration framework. Creating technology solution overviews / prototypes. Leading technology selection. Overseeing technology solution development and testing Design data models, integration patterns, and security frameworks for loyalty programs Job Description - Grade Specific

Requirements

At least 15 years of working experience in one or multiple IT areas.
Strong knowledge of Salesforce core platform (Sales Cloud, Service Cloud) and Loyalty Management.
Proficiency in Apex, Lightning Web Components (LWC), and Salesforce APIs. Familiarity with integration tools (MuleSoft, REST/SOAP APIs).
Understanding engineering and software architecture design.
Cloud Infrastructure.
Strong communication skills.
Deep technical problem-solving skills.
Project and resource management skills.
Ability to work collaboratively.
Ability to influence and negotiate.
Technical Project management skills with an understanding of DevOps concepts.
Understanding engineering and software architecture design.
Sales, Service, B2B Commerce, OMS, and Loyalty cloud

Nice To Haves

Loyalty Management Accredited Professional Certification
Salesforce B2B and OMS Certification
Salesforce Application Architect

Responsibilities

Designing the technology solution
Overseeing development and implementation of the solution
Providing technical leadership and support to the delivery team for end-to-end architecture for Salesforce Loyalty Management implementations
Analyzing client’s technology problems, implications, and needs
Analyzing application and infrastructure environment
Setting the collaboration framework
Creating technology solution overviews / prototypes
Leading technology selection
Overseeing technology solution development and testing
Design data models, integration patterns, and security frameworks for loyalty programs

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

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