Salesforce Field Service Developer

TEKsystems•Westerville, OH

24d•$70 - $90•Remote

About The Position

Position Overview We are seeking a skilled Salesforce Field Service Lightning Developer to support the pilot and rollout of Salesforce FSL for a leading automotive glass repair provider. This role will focus on building, customizing, and optimizing field service workflows, technician scheduling, mobile experiences, and integrations with backend systems to streamline repair operations and enhance customer experience. Key Responsibilities Design and develop custom solutions using Salesforce Lightning, Apex, Visualforce, and Lightning Web Components (LWC). Configure and extend Field Service Lightning features including Service Appointments, Work Orders, Service Resources, and Dispatcher Console. Integrate Salesforce with external systems (e.g., inventory, scheduling, customer portals) using Salesforce APIs, SOQL/SOSL, and middleware tools. Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions. Build and maintain mobile-first experiences for field technicians using Salesforce Mobile SDK and FSL mobile app. Implement automation using Flows, Process Builder, and custom triggers to optimize service delivery. Support testing and deployment activities including unit testing, QA automation, and CI/CD pipelines (e.g., Jenkins, Copado). Provide ongoing support and enhancements post-deployment, including performance tuning and bug fixes. Required Skills & Experience 3+ years of experience in Salesforce development, with at least 1 year focused on Field Service Lightning. Strong proficiency in Apex, LWC, Visualforce, and Salesforce configuration. Experience with Salesforce Service Cloud and FSL data model. Familiarity with automotive or field service workflows is a plus. Hands-on experience with Git, Jenkins, Selenium, or other automation tools. Understanding of mobile-first design, offline capabilities, and technician enablement. Excellent problem-solving skills and ability to work in agile teams. Preferred Qualifications Salesforce certifications: Platform Developer I/II, Field Service Lightning Consultant, Service Cloud Consultant. Experience with AI-driven recommendations, SMS notifications, and tablet-based workflows. Knowledge of automotive repair scheduling, dispatch optimization, or inventory tracking.

Requirements

3+ years of experience in Salesforce development, with at least 1 year focused on Field Service Lightning.
Strong proficiency in Apex, LWC, Visualforce, and Salesforce configuration.
Experience with Salesforce Service Cloud and FSL data model.
Hands-on experience with Git, Jenkins, Selenium, or other automation tools.
Understanding of mobile-first design, offline capabilities, and technician enablement.
Excellent problem-solving skills and ability to work in agile teams.
Strong communication and agile team skills

Nice To Haves

Familiarity with automotive or field service workflows is a plus.
Salesforce certifications: Platform Developer I/II, Field Service Lightning Consultant, Service Cloud Consultant.
Experience with AI-driven recommendations, SMS notifications, and tablet-based workflows.
Knowledge of automotive repair scheduling, dispatch optimization, or inventory tracking.

Responsibilities

Design and develop custom solutions using Salesforce Lightning, Apex, Visualforce, and Lightning Web Components (LWC).
Configure and extend Field Service Lightning features including Service Appointments, Work Orders, Service Resources, and Dispatcher Console.
Integrate Salesforce with external systems (e.g., inventory, scheduling, customer portals) using Salesforce APIs, SOQL/SOSL, and middleware tools.
Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.
Build and maintain mobile-first experiences for field technicians using Salesforce Mobile SDK and FSL mobile app.
Implement automation using Flows, Process Builder, and custom triggers to optimize service delivery.
Support testing and deployment activities including unit testing, QA automation, and CI/CD pipelines (e.g., Jenkins, Copado).
Provide ongoing support and enhancements post-deployment, including performance tuning and bug fixes.