Salesforce Developer

TEKsystems

4d•$70 - $85•Remote

About The Position

Our client leverages Salesforce as a central tool across multiple divisions to manage operations like enrollment marketing, event coordination, shared services. The day to day job duties are as follows: • Design, implement, and support scalable Salesforce CRM solutions across Sales Cloud, Service Cloud, Education Cloud, Experience Cloud, and Marketing Cloud, including administration of third-party applications such as Conga Suite, DemandTools, Rollup Helper, Mogli, Blackthorn, and OwnBackup. Lead and support integrations using ETL tools including Informatica and Axiom. • Serve in a lead role for Salesforce application administration, configuration, development, troubleshooting, and support for both operational and project initiatives. Responsibilities include user access management (profiles, roles, permission sets, groups, sharing rules), object modeling, page layout design, data mapping and recovery, code migration, change management, application security, performance optimization, and system availability. • Maintain the highest level of system security by ensuring compliance with established standards and protocols, conducting regular system audits, and collaborating with team members to design, test, and implement security best practices and policies. • Act as the primary technical point of contact for vendor support, leading investigation, troubleshooting, and resolution of CRM and integrated application issues. Monitor and interpret application logs, create and manage support cases, and provide technical expertise, reporting, and end-user training to improve efficiency and ensure timely task completion. • Perform comprehensive data management activities, including data conversion, migration, de-duplication, and identification and remediation of data quality issues. • Collaborate with CRM team members and business stakeholders to proactively identify and recommend system improvements, enhancements, and customizations that meet business needs while ensuring solutions are scalable, maintainable, and user-friendly. • Evaluate, recommend, and assist with the implementation of current and emerging technologies aligned with organizational goals. • Adhere to established project management methodologies to deliver work on time and within scope. Lead internal and external project resources, proactively manage risks and dependencies, and ensure completion of required documentation, including design artifacts, technical and integration specifications, and test plans. • Establish and maintain positive, professional relationships through clear communication with project teams and stakeholders, contributing to the successful delivery of large-scale IT projects and strategic initiatives in support of WVU’s goals.

Requirements

salesforce marketing cloud
strong communication
must be willing to work EST hours

Responsibilities

Design, implement, and support scalable Salesforce CRM solutions across Sales Cloud, Service Cloud, Education Cloud, Experience Cloud, and Marketing Cloud, including administration of third-party applications such as Conga Suite, DemandTools, Rollup Helper, Mogli, Blackthorn, and OwnBackup. Lead and support integrations using ETL tools including Informatica and Axiom.
Serve in a lead role for Salesforce application administration, configuration, development, troubleshooting, and support for both operational and project initiatives. Responsibilities include user access management (profiles, roles, permission sets, groups, sharing rules), object modeling, page layout design, data mapping and recovery, code migration, change management, application security, performance optimization, and system availability.
Maintain the highest level of system security by ensuring compliance with established standards and protocols, conducting regular system audits, and collaborating with team members to design, test, and implement security best practices and policies.
Act as the primary technical point of contact for vendor support, leading investigation, troubleshooting, and resolution of CRM and integrated application issues. Monitor and interpret application logs, create and manage support cases, and provide technical expertise, reporting, and end-user training to improve efficiency and ensure timely task completion.
Perform comprehensive data management activities, including data conversion, migration, de-duplication, and identification and remediation of data quality issues.
Collaborate with CRM team members and business stakeholders to proactively identify and recommend system improvements, enhancements, and customizations that meet business needs while ensuring solutions are scalable, maintainable, and user-friendly.
Evaluate, recommend, and assist with the implementation of current and emerging technologies aligned with organizational goals.
Adhere to established project management methodologies to deliver work on time and within scope. Lead internal and external project resources, proactively manage risks and dependencies, and ensure completion of required documentation, including design artifacts, technical and integration specifications, and test plans.
Establish and maintain positive, professional relationships through clear communication with project teams and stakeholders, contributing to the successful delivery of large-scale IT projects and strategic initiatives in support of WVU’s goals.