AAA-posted 9 days ago
Full-time • Mid Level
Hybrid • Costa Mesa, CA
101-250 employees

Salesforce Developer - Hybrid We are seeking an experienced Salesforce Developer who will be the technical engine for our Salesforce ecosystem. This role demands deep proficiency in Lightning Web Components (LWC/Aura), APEX, and advanced programmatic development within Salesforce Service Cloud and Field Service Lightning (FSL). Candidates should also bring expertise in Agentforce / AI-agent frameworks, integration architecture, and delivery of large-scale Salesforce implementations across Sales, Service & Field operations.

  • Design, build, and deliver robust Salesforce solutions using Lightning Web Components, Aura components, APEX classes/triggers, utilizing best practices and optimized code for performance and scalability.
  • Lead development efforts in Agentforce (sales/service/field AI agents) and develop integrations to embed intelligent automation into agent and field workflows.
  • Configure and extend Service Cloud features for call center agents, omni-channel routing, case management, and custom automation.
  • Implement Field Service Lightning (FSL) workflows (service territories, work orders, dispatcher console, mobile field app customizations) for emergency roadside operations.
  • Integrate Salesforce with external systems and platforms via APIs (REST/SOAP), Platform Events, middleware (e.g., MuleSoft) and manage data flows across Sales Cloud, Service Cloud, FSL and other systems.
  • Engage with architects and business teams to translate requirements into technical solutions, document architecture, write technical specifications, and deploy solutions using modern DevOps practices (SFDX, CI/CD).
  • Enforce code quality, security controls, governance standards (sharing/security model, bulk processing, governor limits), and mentor junior developers.
  • Stay current with Salesforce releases and best practices, proactively recommending platform improvements and innovations.
  • Bachelor’s degree in Computer Science, Engineering or a related field.
  • Minimum 7-10 years of hands-on Salesforce development experience in enterprise settings, including large-scale multi-cloud implementations.
  • Extensive experience with: Lightning Web Components (LWC) and/or Aura components APEX programming (classes, triggers, batch/queueable jobs) Salesforce Service Cloud configuration and customization Field Service Lightning implementation (service territories, scheduling/dispatch, mobile field app)
  • Integration frameworks: REST/SOAP APIs, Platform Events, Change Data Capture Modern Salesforce DevOps tools (SFDX, Git, CI/CD pipelines)
  • Strong understanding of Salesforce security/sharing model, data modelling, SOQL/SOSL.
  • Proven track record delivering enterprise Salesforce solutions, collaborating across teams, and taking end-to-end ownership of technical delivery.
  • Salesforce certifications such as Platform Developer I & II, Service Cloud Consultant, Field Service Lightning Consultant, Agentforce/Einstein certs.
  • Experience developing and deploying Agentforce or AI-based digital agent solutions.
  • Experience in the insurance, field service or roadside assistance domain.
  • Familiarity with middleware platforms (MuleSoft, Dell Boomi) and third-party system integrations (telemetry, dispatch, repair networks).
  • Strong leadership, mentoring capability, and ability to set technical direction and standards.
  • Exceptional problem-solving, debugging and performance-tuning skills in Salesforce contexts (governor limits, bulk processing).
  • Excellent communication, able to articulate technical issues to non-technical stakeholders and collaborate with cross-functional teams.
  • Hands-on, delivery-oriented mindset, comfortable with rapid change and innovation.
  • Commitment to continual learning, especially in advanced/developing areas like AI agents, automation, and large-scale orchestration.
  • Health coverage for medical, dental, vision
  • 401(K) saving plan with company match AND Pension
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts
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