Guidehouse is seeking a Salesforce Developer to support break/fix operations and incremental enhancements for an existing Salesforce org. This role focuses on hands‑on troubleshooting, root‑cause remediation, and delivery of targeted enhancements that maintain platform stability while improving user experience. The ideal candidate is comfortable working in a production support environment, balancing urgent issue resolution with a steady flow of enhancement work, and collaborating closely with Business Analysts, Administrators, and Architects to deliver reliable, well‑governed solutions. What You Will Do: Break/Fix (Production Support) Serve as a hands‑on technical resource for Salesforce production issues, including defects, data integrity problems, automation failures, permissions issues, and integration errors. Analyze and troubleshoot issues across Salesforce configuration and custom code, including Apex, Flows, Lightning components, and integrations. Perform root‑cause analysis (RCA) by reviewing logs, debug output, data models, automation logic, and integration behavior. Implement fixes using configuration or code changes, following established development standards and change control processes. Validate fixes in lower environments and support controlled deployment to production. Provide clear technical documentation of issues, root causes, and implemented resolutions. Partner with Business Analysts and stakeholders to communicate impacts, timelines, and resolution outcomes. Enhancements (Backlog Support) Develop incremental enhancements based on well‑defined user stories and acceptance criteria. Collaborate with Business Analysts and Solution Architects to refine technical approaches that align with existing platform patterns. Implement enhancements using Salesforce best practices, minimizing risk to production stability. Support unit testing, system testing, and UAT by resolving defects and refining solutions based on feedback. Assist in managing a small, steady enhancement backlog alongside production support responsibilities. Production Stability and Governance Ensure all development work adheres to established SDLC, release management, security, and auditability standards—especially in public‑sector or regulated environments. Identify recurring issues and contribute to long-term fixes that reduce technical debt and operational overhead. Support evaluation of Salesforce seasonal releases by identifying potential technical impacts and required mitigations. Promote platform reliability, maintainability, and performance through disciplined development practices.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees