Salesforce CRM Administrator
About The Position
As the Salesforce CRM Administrator, you will assume ownership of an in-flight Salesforce Sales Cloud implementation. You will assess the current state of the system, identify risks and gaps, and drive the solution through completion and stabilization. You will operate with significant autonomy, partnering directly with Sales leadership and IT stakeholders to ensure Salesforce supports real-world, construction and project-based sales workflows - not generic CRM theory. Success in this role is defined by user adoption, data integrity, reporting confidence, and business usefulness.
Requirements
- 4+ years of hands-on Salesforce experience.
- Proven experience implementing Salesforce Sales Cloud.
- Strong understanding of data migration, data quality, and reporting.
- Ability to work independently in fast-paced, evolving environments with incomplete information.
Nice To Haves
- Experience supporting construction, engineering, or project-based sales organizations.
- Salesforce certifications.
- Experience integrating Salesforce with ERP, estimating, or other enterprise systems.
- Track record of taking over partially implemented systems and successfully bringing them to completion.
Responsibilities
- Assume full ownership of the existing Salesforce SFA implementation.
- Review and assess current configuration, data model, security settings, and overall system architecture.
- Identify gaps, risks, and improvement opportunities with clear prioritization and recommendations.
- Complete and stabilize Salesforce Sales Cloud functionality.
- Finalize data migration efforts and resolve data quality issues.
- Configure Salesforce to effectively support construction and project-based sales processes, including long-cycle pursuits and handoffs.
- Partner closely with Sales leadership to align Salesforce with how the business actually sells.
- Collaborate with IT and other stakeholders on integrations, reporting, and system governance.
- Drive user adoption through practical training, documentation, and hands-on support.
- Document system configuration, workflows, and decision logic.
- Establish standards that support future scalability, reporting accuracy, and leadership confidence in the platform.
Benefits
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- 401(k) plan to help save for your future including company match
- In addition to 7 observed holidays, salaried team members have flexible paid time off
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
