Salesforce CPQ Solutions Architect

Instructure • Salt Lake City, UT

3d

About The Position

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We are seeking an experienced Salesforce Solutions Architect proficient in Salesforce CPQ and Docusign CLM. The successful candidate will work closely with our Salesforce Technical Architect, focusing primarily on supporting Instructure's Go-to-Market (GTM) Tools. Job responsibilities will be divided among Salesforce Administration, Salesforce CPQ Administration, and CLM Administration.

Requirements

• Minimum of 5 years’ experience in Salesforce administration and architecture, including at least 3 years focused on Salesforce CPQ implementation and support.
• Hands-on experience with DocuSign CLM administration, including configuration, workflow design, and security management.
• Strong technical support and end-user training capabilities, particularly for DocuSign CLM functionality and best practices.
• Proven experience managing complex, enterprise-level system integrations and end-to-end project lifecycles using Agile methodologies.
• Demonstrated ability to translate business requirements from Legal, Sales, Finance, and Procurement into scalable technical solutions.

Nice To Haves

• Salesforce Certified CPQ Administrator
• Salesforce Certified Platform App Builder
• Salesforce Certified Application Architect or System Architect
• Certified DocuSign CLM Administrator
• Certified DocuSign CLM Workflow Developer
• Certified DocuSign CLM Implementation Consultant
• Certified DocuSign CLM Technical Consultant

Responsibilities

• Administer the Salesforce CPQ platform, configuring key features such as Product Rules, Price Rules, Discount Schedules, Advanced Approvals, and customizing the Quote Line Editor.
• Maintain the product catalog, including adding and updating products, as well as managing bundles and options.
• Document all configurations, processes, and changes within the CPQ environment.
• Administer and configure the Docusign CLM platform, including system settings, integrations, and security profiles.
• Design, build, and maintain automated contract workflows, approval processes, and document generation templates.
• Manage user access, roles, and permissions within the CLM system to ensure data security and compliance.
• Provide technical support and training to end-users on Docusign CLM functionality and best practices.
• Collaborate with various departments (Legal, Sales, Finance, and Procurement) to gather requirements and translate them into effective CLM solutions.
• Manage the end-to-end project lifecycle for CPQ/CLM initiatives using Agile methodologies, covering solution design, sprint planning, release management, and post-deployment stabilization.

Benefits

• Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
• Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge
• Comprehensive wellness programs and mental health support
• Annual learning and development stipends to support your growth
• The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees