Salesforce Business Systems Analyst

Hancock Whitney Bank-posted 1 day ago
Full-time • Mid Level
Gulfport, MS
1,001-5,000 employees
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Performs analytical tasks related to system enhancements and maintenance; serves as the liaison between the business unit and the programming/technical units; makes recommendations to management for system enhancements (which could be revenue producing items).

  • Creates detailed project plans and tracking documents to track a project from start to finish.
  • Plays a key role in communicating issues related to projects/request to the business unit and programming/technical staff.
  • Creates documentation related to projects and/or system changes to ensure they are properly communicated to the field and Help Services.
  • Confers with personnel of business units involved in mergers and acquisitions to assure application(s) being converted and operational and the success of the venture.
  • Writes detailed description of user needs, program functions, and steps required to develop or modify computer program.
  • Conducts studies pertaining to development of new information systems to meet current and projected needs.
  • Assists Computer Programmer in resolution of work problems related to flow charts, project specifications, or programming.
  • Other duties and special projects as assigned by Senior Management.
  • Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
  • Associate’s Degree or equivalent preferred.
  • At least 1-3 years related experience.
  • A combination of education and experience is acceptable.
  • Knowledge of records management software products, imaging systems, and automated databases.
  • Proficiency with Microsoft Office products.
  • Excellent communication, analytical, customer service, and organizational skills.
  • Ability to work effectively with all levels of personnel.
  • Strong presentation skills.
  • Preferred knowledge in Accounting software
  • Contact Management systems
  • Database software
  • Development software
  • Human Resource systems
  • Internet software
  • Payroll systems
  • Project Management software
  • Spreadsheet software.
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